iTITHelpDirect Knowledgebase

WebPhone Overview

Here is a quick video guide on using our webphone

Updated 23 September 2026 47 views

Here is a quick video guide on using our webphone


Was this article helpful?

Related articles

Voicemail Greetings

How to set up your Voicemail GreetingsWe have 2 options for voicemail greetings. Unavailable and Busy.Unavailable is when your phone is set to DND or you don’t answer the call. Busy is if you’re on the phone.To record your Unavailable Mess…

Transferring a call

While on an active call, you have a choice between “blind” or “attended” transfer of your call to another party. By default, the phone will perform an attended transfer.A blind transfer allows you to transfer a call without knowing the rec…

Feature Codes

A list of Feature codes

How to use Call Parking

Call parking as a feature we have on our phone system that allows you to place a call in a holding area. This will allow another user to be able to pick up the call.

How to access voicemail

a quick guide on how to access voicemail